This policy aims to explain how the personal data of users who make quotations for the products offered on the Eólica website are treated, considering what personal data is collected from users and what is done with them. In addition, it is also the purpose of this policy to inform how the user can exercise their rights regarding their data.
About the company and its contacts
Eólica is a branding and innovation consultancy that works for brands to promote positive and innovative experiences in businesses, environments and people's lives.
Doubts, information about how we handle personal data, to request personal data present in quotes, or to request the deletion of your data, contact us by e-mail: firstname.lastname@example.org. For any other questions, use our support by the same email or by phone: (11) 3033-2424.
Why we collect personal data
The user's personal data is collected exclusively for the use of Eólica to allow:
Carry out quotes for services requested by the user;
Ensure the security of user data;
Investigate and correct problems found in the products contracted by the customer;
Send relevant communications to our customers;
Create new features and improve existing ones in order to improve the customer experience;
Allow communication of updates, support services, alerts and notifications to the customer;
Comply with legal and contractual obligations.
What data do we collect
Usage data: information is collected about your navigation on our website, which contents and tabs were accessed.
For how long do we store the data
The data collected is stored for as long as necessary to ensure the fulfillment of the purposes for which it was collected or to comply with legal and contractual obligations.
As for data transfer
All data collected is used by Eólica. Sharing with third parties will only be carried out with the prior approval of the customer.
What are the user rights
Confirm the existence of processing of your personal data;
Anonymization, blocking or deletion of unnecessary, excessive or processed personal data that does not comply with the LGPD;
Deletion of data processed with your consent;
Obtaining information about the public and private entities with which the controller shared personal data;
Obtaining information about the possibility of not consenting to the processing of personal data and about the consequences of denial.
What security measures are taken
The security measures used by Eólica are carried out in order to ensure that user data is always as protected as possible, so that only authorized members of the Eólica team have direct access to the data.
In addition to the entire safety structure implemented by Eólica, internal safety tests are also carried out.